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What other people say about Security Heroes

“We have experienced a seamless customer service ”

  • “We have experienced a seamless customer service experience with Michael through his advice and responsiveness”

Peter & Christine Oct-18

“It was an honour to meet Michael Hain today”

Michael is absolutely professional honest and relief from using Chubb who do not care. How honest? He treated my home as his own and not once did he try to oversell any products that were not necessary. How refreshing and remarkable.

Corinne P (Glen Waverley) Oct-18

“Excellent service and professionalism”

Michael came out and inspected our new commercial premises and gave us a couple of options that suited our needs and budget.

M Taylor, Port Melbourne, October 2018

““Michael has always been available and helpful, (his) suggestions and explanations have always been spot on. Michael is reliable.”

I have known Michael Hain since about 2002 when we first had a back to base alarm system fitted. Whether the matter was where and how the system should be fitted, how it would operate, or what to do when new batteries were needed, Michael has always been available and helpful. Most importantly, Michael’s suggestions and explanations have always been spot on. We’ve never had the feeling of being “left on our own.” Michael is reliable. I commend his professionalism to you.

John S. (Hampton 3188 Vic), June 2018

“These people know their ‘Stuff’”

These people know their “Stuff”. Michael’s broad industry knowledge was impressive.

He spoke in terms on my interests and outcomes.

Adam T (Professional Networker) May 2018

“Good to get the new system in place before the NBN arrives”

Just to let you know that the latest as planned new security installation is complete. The technician provided amiable, professional service and the whole thing was complete in an hour. It’s been good to get the new system in place before the NBN arrives and happily, it will avoid the conflict issues that not many people are aware of. On reflection, you have provided me with excellent service and advice for around twenty years.

Paul M. (Coburg 3058 Vic)

“They have always been very reliable and efficient”

Michael’s Security Business has had our home alarm monitored now for a number of years. They have always been very reliable and efficient. Michael Hain has now assisted us with his expertise to install a number of security cameras around our home which are of the best quality and price that I could afford. The system is so good that we can monitor our house and garden from wherever we are and even overseas. They offer VERY professional, friendly service and nothing is too difficult or too much trouble for Michael. I highly recommend him.

Sam and Esther L. (Caulfield 3162 Vic)

“It allows us to leave our home in safe hands”

Thank you Michael for providing us an alarm system that meets our needs as a family. The security it gives us allows us to leave our home in safe hands. It is for this reason we have requested your services to design, fit, install and maintain our security system for the two new units we are now building

Lorraine R. (Mount Waverley 3149 Vic)

“They always provide an innovative and cost effective solution”

I have used Michael’s security services for the past 12 years and never had any issues.  No matter what the challenge was Michael has always been able to provide an innovative and cost effective solution.  I have also had the pleasure of knowing Michael personally for 15 years, and have no hesitation in recommending him, or his services.

Andre B. (Tullamarine 3043 Vic)

“We have appreciated the low cost of back-to-base monitoring”

Thank you for your informative email and of course advice on sensor battery status. We have appreciated the low cost of back-to-base monitoring you have been able to provide, plus of course the service provided.

Kevin A. (Lara Lake 3212 Vic)

“It was very comforting to have a security expert design a security system that exactly met our requirements – we have already recommended Security Heroes to some of our friends”

Security Heroes came to our house and provided a complete assessment of our individual security requirements and provided a written assessment the same day. It was very comforting to have a security expert design a security system that exactly met our requirements. Michael’s knowledge and involvement with Neighbourhood Watch and the Victorian Security Institute was obvious to see and he provided up to date facts and could answer all our questions. We have already recommended Security Heroes to some of our friends.

Robert D. Brighton 3186 Vic

“I have always found Mr Hain to be extremely professional, personable and punctual – he has met all our residential and commercial security alarm requirements and would thus have no hesitation to recommend his services”

My wife and myself have received security system advice from Mr Michael Hain, since 2004, for both our home and two business premises. During this time Mr Hain has overseen the installation of a security system and system monitoring, which satisfied our budgetary requirements for the three sites covered. He has also notified us of any system servicing requirements identified by the monitoring company and attended to these issues promptly.  Mr Hain has also been required to reinstall both our business alarms in different premises without a problem and able to satisfy our need for extra remote hardware.  In summary, I have always found Mr Hain to be extremely professional, personable and punctual. He has met all our residential and commercial security alarm requirements and would thus have no hesitation to recommend his services.

Peter D. Chiropractor (Middle Park 3206 Vic)

“We have no hesitation in recommending Michael for the provision of alarm and security services”

Michael has provided us with an alarm and security service for many years during which time we have changed properties several times. With each of these moves he has provided us with excellent advice and technical services in a very timely manner.  On more than one occasion he has provided us with very timely back-up when we experienced difficulties with the alarm system due to external factors.  He has always been readily contactable and his technical staff have proven to be very capable and helpful and have always rendered excellent service. We have no hesitation in recommending Michael for the provision of alarm and security services.

Marg & Norm (Ashwood 3147 Vic)

“Michael Hain has always acted professionally and provided prompt and reliable service at all times”

Michael Hain has looked after my personal security needs for over 15 years.  During this time he has always acted professionally and provided prompt and reliable service at all times.

Ken & Carol (Elsternwick 3185 Vic)

“Great piece of mind that my store is protected when I’m not there with Security Heroes.”

Great peace of mind that my store is protected when I’m not there with Security Heroes.

Andy F. (South Yarra 3141 Vic)

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